Platform Your Website Campaigns My Website Compare
Platform · Campaigns

The money is in the follow-up. So we automated the follow-up.

Estimates that sit unanswered. Invoices that drift past due. Happy customers who'd leave a review if anyone asked. Campaigns watch the calendar and send the right message at the right moment, by email and text, written like you, without you.

Turn on my follow-ups See the three built-ins

Ready on day one

Three campaigns every pressure washing company needs, pre-built

They ship with your account, wired to your real data. Flip each one on when you're ready, nothing sends until you do.

Reputation

Review Request

The day after a job closes, completed and paid, the customer gets a direct link to your Google review page, by email and text. Every customer gets the same link, and the message invites anyone who wasn't happy to reply to you directly, so you catch problems without filtering who gets asked.

TimingFires the day after closeout · 90-day per-customer cooldown so repeat customers are never over-asked
Sales

Estimate Follow-up

Most quotes don't get answered the day they're sent, people sit on them. This campaign nudges customers whose estimate went out with no reply, mentioning the exact work they asked about, with the approval link one tap away.

TimingReaches estimates 3–14 days old · one nudge per customer · email + text
Collections

Payment Reminder

Polite, automatic, persistent, then it stops. Every reminder carries the live invoice link with Pay Now online checkout, so each nudge is also a payment opportunity. Most slow payers resolve themselves without you typing a word.

TimingStarts 14 days past due · repeats every 14 days · maximum 3 reminders, then stops

Beyond the built-ins

Build your own in five minutes

A campaign is a rule: when a customer matches, send this. Pick a trigger, set the timing, write the message once.

Haven't had service in X days Invoice overdue Flagged non-pay Estimate awaiting approval All past customers Upcoming scheduled job Recent closeout
  • Target precisely: all customers, residential only, or commercial only, and optionally narrow to people who had one specific past service
  • Time it: days after the trigger, an optional repeat interval, a hard max-sends-per-customer stop, and run-month pinning so a spring promo only runs in spring
  • Both channels or one: email, SMS, or both, texting rides the Texting module's monthly segment allowance
  • Start from a template: review requests, seasonal check-ins, estimate follow-ups, and payment reminders ship as starting points
The classic that pays for the whole module: "Haven't had service in 350 days" + a friendly we-miss-you message = last year's customers rebooking themselves every single week.
What you write once
Hi {{first_name}}, it's been about a year since your {{service}} with {{business_name}}. Want us to come make it look new again? Reply here or call {{phone}}.
▼ what each customer receives
Hi Sarah, it's been about a year since your House Washing with Streamline Exteriors. Want us to come make it look new again? Reply here or call (859) 555-0147.

Trust the engine

Built so you can't embarrass yourself

Automated messaging only works if you trust it completely. Three layers make sure you do.

Campaigns page showing the outgoing forecast, active review request and reminder campaigns with sent, open and click stats
Live campaigns, forecast, sends, opens, clicks, per campaign
  • Preview Recipients dry-runs any campaign and shows exactly who would get it right now, who matched but got filtered out and why, and a fully rendered sample using real data
  • Send Test to Me delivers the message to your own phone and email first
  • The Outgoing Forecast shows what the engine will try to send today and tomorrow, by campaign, before anything goes out
  • Paced sending: the engine runs hourly from 8am–6pm Eastern, never at midnight, sending a slice of your daily cap each run so messages spread naturally across the day
  • Receipts for everything: per-campaign totals, a send log for every single message, and opens + clicks feeds across all campaigns

Compliance on autopilot

Opt-outs, caps, and carrier rules, handled

  • Every email gets an unsubscribe link automatically; every text carries reply-STOP wording
  • Opt-outs land on a do-not-send list that every campaign respects from then on, removable if a customer asks to come back, and you can exclude one customer from one campaign without losing them from the rest
  • Consent carries through: when a website lead checks the text-consent box, that consent follows them onto the customer record
  • Failure handling: after three failed sends to the same address, the engine stops retrying it and the log shows the error
  • Carrier registration built in: SMS campaigns require A2P 10DLC registration, ours is a guided wizard inside the app, not a support ticket
Daily cap, monthly allowance, dollar ceiling. The default 20-messages-a-day cap paces your sends. Your monthly email allowance and text-segment bucket (500 segments a month with the Texting module) set the ceiling, and text overage is metered at $0.04 a segment under a dollar cap you control, default $50, settable to $0.
This replaces the review-automation subscription. Tools like NiceJob and Podium charge real money to do one thing campaigns already do here, ask for the review after the job, except ours also knows when the job actually closed, because it closed in the same system.

Questions

About campaigns

When exactly does the review request go out? +
The day after a job is closed, meaning completed and paid. Each customer can only receive it once every 90 days, so repeat customers are never over-asked. Every customer gets the same direct Google link, and the message invites anyone who had a problem to reply to you directly.
Do I write the messages? +
Templates ship ready for review requests, estimate follow-ups, payment reminders, and seasonal check-ins. Edit any of them, or write your own with merge tokens, first name, service, amount due, review link, so every customer gets a personal copy.
What if a campaign matches someone it shouldn't? +
Run Preview Recipients first: it dry-runs the campaign and lists exactly who would receive it, who got filtered out and why, with a rendered sample. You can also exclude a specific customer from a specific campaign.
Does this count against my text allowance? +
Yes, campaign texts use the Texting module's monthly segment bucket like every outbound text. Keep campaign messages short and skip the emoji and the bucket goes far. Email campaigns draw on a separate monthly email allowance.
Can it stop chasing someone who paid? +
Automatically. Campaigns evaluate their rule at every run, the moment an invoice is paid or an estimate is approved, that customer no longer matches and the sequence stops on its own.

Keep exploring

Your WebsiteThe included business site that captures the leads your campaigns nurture, schema, blog, portfolio, careers. My WebsiteCompetitor radar with a Monday briefing — know when a rival publishes, slows down, or out-reviews you.

Set the rules once. Collect forever.

Reviews asked, estimates chased, invoices reminded, starting the day you flip them on.

Start with PressureWashingOS